Automated Entertainment Support division picks up where our expert design and installation team leaves off. Once a job has been completed, we schedule a convenient time to be sure you are comfortable in using the system. We are happy to run through demonstration for anyone in your family.
Once everyone is comfortable with the system, we stay in close contact with you to ensure that everything is performing to specification and that any required adjustments can be made quickly and efficiently. Our support also includes proactive maintenance plans to keep systems running at their peak all year round.
Given the sophistication of today’s home theater and automation technology, system outages can happen. We provide both proactive maintenance to prevent breakdowns and rapid priority response to any issue. If we have to visit, you can rest assured that you will get the same quality and professionalism you have come to expect. You will get a detailed report informing you of tasks completed, potential trouble spots, and suggestions for system upgrades.